We offer you here the opportunity to contact our experts by telephone under Tel. +49 351 31558 123 during the so-called support times. Alternatively, you can send us your questions at any time via e-mail under an firstname.lastname@example.org senden.
The Technical Support team at IntraKey will provide you with knowledgeable answers and solutions from our specialists, who are familiar with our hardware and software products and their applications in practice. Faults can usually be rectified by accessing the system via remote maintenance beheben. With a service contract you can reduce the costs of the trouble-shooting from the first minute. You will find further information on this service > here.
If our Technical Support team cannot deal with your problem entirely, our staff will ensure that a system technician visits you on site or that, for example, spare parts are sent.
Please always have your customer number ready for inquiries. You will always find this on the top right of all customer receipts (e.g. order confirmations or delivery notes).